dietex · Your nutrition care, connected

Delete your dietex account

You can request deletion here without reinstalling the app.

Request account deletion by email

If the button does not open an email app, email support@weuxui.com with the subject dietex account deletion request. Tell us whether you are a dietitian or patient. Do not send passwords, invite codes or health records. We will explain how to verify the account before acting on your request.

Delete from the app

1. Open your profile or settings.
2. Select Account, privacy & support.
3. Read Delete account and data, then type DELETE and confirm.

What is deleted?

Patients: your app account, patient profile, assigned meal plans, meal checks, water logs and weight logs are removed from dietex, including your dietitian’s workspace.

Dietitians: your account and entire workspace are removed, including patient records, linked patient app accounts, plans, progress logs and your custom foods. Shared library foods remain.

Deletion is permanent. It does not erase records your dietitian holds separately outside dietex. Providers may retain backups or security records under their retention schedules. If account cleanup fails after records are removed, the app will ask you to retry; contact support if it remains pending.

Other data requests

You can also ask for correction, access or deletion of particular information by contacting support. Tell us what you need; we will confirm the scope and identity-verification steps. See our privacy notice.